Shipping policy

Shipping Policy

Last Updated: 29.04.2026

Thank you for shopping at gravitaly.com. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping terms below to understand how your delivery is handled.

1. Shipping Destinations and Delivery Times

We currently ship to all countries within the European Union (EU).

  • Delivery Time: Orders typically arrive within 5 to 8 business days after dispatch.

  • Please note that delivery times may vary depending on the destination country and local courier efficiency.

2. Direct Shipping from Manufacturers

To offer you a wider selection and better prices, our products are shipped directly from our partner manufacturers.

  • Multiple Shipments: If your order contains items from different manufacturers, your products will arrive in separate packages and at different times.

3. Shipping Rates

We offer straightforward shipping rates to provide clarity for our customers:

  • Free Shipping: We offer Free Standard Shipping on all orders.

4. Order Processing

  • Orders are processed within 1-2 business days.

  • Once your items are dispatched, you will receive a shipping confirmation email (or multiple emails if your order is shipped in separate parts) containing tracking information where available.

5. Customs and Taxes

Since we ship within the European Union, there are generally no customs duties for EU residents. All prices on our website include applicable VAT where required.

6. Contact Us

If you have any questions regarding your delivery or haven't received your package within the estimated timeframe, please contact our support team at: