FAQ 01
Informations de commande
Pellentesque habitant morbi tristique senectus et netus?
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Quels sont les frais de port et les délais de livraison ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Combien de temps faut-il pour recevoir mon colis ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Informations de paiement
Pellentesque habitant morbi tristique senectus et netus?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Quels sont les frais de port et les délais de livraison ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Combien de temps faut-il pour recevoir mon colis ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Retours de commande
Pellentesque habitant morbi tristique senectus et netus?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Quels sont les frais de port et les délais de livraison ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Combien de temps faut-il pour recevoir mon colis ?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Le branding est-il simplement un moyen plus efficace de vendre des produits ?
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About Our Products
Are your products safe for children?
Absolutely. The safety of your little ones is our highest, non-negotiable priority. Every single children's product, toy, and nursery item curated on Gravitaly is rigorously tested and fully compliant with the strictest European safety regulations.
CE Marking: All toys strictly adhere to European health, safety, and environmental protection legislation.
EN71 Certified: Our children's items comply fully with the EN71 European Toy Safety Standard, ensuring they are mechanically safe, flame-resistant, and completely free from harmful chemicals or heavy metals.
GOTS Certified Textiles: For our fabric goods, we prioritize the Global Organic Textile Standard (GOTS), guaranteeing that the cotton and textiles used are 100% organic, non-toxic, and incredibly gentle on sensitive baby skin.
Are your products safe for pets?
Yes, we treat pets like family! Our pet collection is designed with their natural instincts and health in mind. We strictly avoid toxic glues, synthetic varnishes, and flimsy plastics that can be easily swallowed. Instead, our artisans use heavy-duty, pet-safe natural materials—such as solid untreated wood, organic fibers, and durable pet-friendly finishes. Whether it is a cozy bed or an interactive accessory, every item is built to be robust, non-hazardous, and completely safe for daily paws-on use.
Where and how are Gravitaly products made?
We are proud to say that 100% of our products are manufactured right here in Europe. We do not mass-produce in factories. Instead, we partner exclusively with independent small businesses, family-owned workshops, and passionate local artisans across the continent.
By choosing Gravitaly, you are not only getting a premium, certified-safe product for your home, but you are also supporting European craftsmanship, ethical labor practices, and sustainable, small-scale production.
Vous avez une question ?
Si vous avez un problème ou une question nécessitant une assistance immédiate, vous pouvez cliquer sur le bouton ci-dessous pour discuter en direct avec un conseiller du service client.
Veuillez prévoir un délai de 6 à 12 jours ouvrables à compter de la réception de votre colis retourné par nos services pour le traitement de votre remboursement.