FAQ

 A Little Help Before You Choose 

Everything you need to know about shopping Gravitaly’s Black Friday event.

When is Gravitaly’s Black Friday event?

Our Black Friday event runs from 20–22 November 2026. Explore the selection during these three days to find gifts for curious minds and little explorers.

Are all products included in the offers?

The event features selected toys and gifts. Check each product page for its current price, available options and any specific offer conditions.

Do I need a discount code?

For products displaying a reduced price, no code is needed to receive that price. If a separate promotion requires a code, its instructions will be shown alongside the offer.

How much does delivery cost?

Delivery charges and any available free shipping options are displayed at checkout based on your destination and order.

What if my chosen product is marked “Pre-order”?

A pre-order item is available to order ahead of dispatch. Please read the estimated dispatch information on its product page before purchasing, especially if you need it for a particular date.

How do I choose a toy for the right age?

Check the recommended age, product description and safety information on each product page. Choose according to your child’s age, interests and stage of development.

Can I return an item purchased during Black Friday?

Please check our Returns & Refunds Policy for the applicable return period, conditions and instructions. Any product-specific exclusions should be reviewed before ordering.